This software is poorly documented

I have been using this software for over 5 years in various devices. It works well on the handheld. But if you lose your hand held (I had two iPod Touch devices stolen from me) you have to keep a written record of your information because the desktop version of Secret! is impossible to use. In 5+ years, they have never answered a question. I have never been able to get the handheld to sync with my computer and so I have to keep a written file and enter each and every entry by hand, and I have a bundle of them. I have had a Palm Pilot, Tungsten C, three iPod Touch devices, an iPad, and now an iPhone. Guess what you have to pay even more to use the iPhone. You have to bend over and grab your ankles just because you want the convenience of the iPhone. The instructions are not understandable. I have been trying for 5 years to sync my devices to keep from entering over 200 entries into the handheld by using those infernal virtual keypads, but I had to do it. I absolutely refused to try to use this program on the BlackBerry I had. The customer support stinks. The instructions stink. The handheld program is excellent. Its kind of like being married to Christy Brinkley with a chastity belt. I am looking for another program that actually works easily and has great encryption like this one but actually is user friendly. It is almost as if the makers of this program are playing a spy vs spy game to see if anyone can figure out how to make the program work. After many years, I cannot recommend this program to anyone unless you spend your weekends beating yourself with a chain on your back for entertainment.

TimeTakr about Secret!